Privacy policy

This Privacy Policy ("Policy") describes how we, as a cloud mining platform, collect, use, and disclose your (hereinafter referred to as "User," "you," or "your") personal information when you access and use our cloud mining services (the "Services"). This Policy also explains the choices you have regarding your information and how you can exercise your rights.

By accessing or using our Services, you acknowledge that you have read and understood this Policy and consent to the collection, use, and disclosure of your personal information in accordance with this Policy.

1. Information We Collect

1.1. Personal Information: When you use our Services, we may collect personal information that can identify you directly or indirectly, such as your name, email address, contact information, and payment details.

1.2. Usage Information: We may automatically collect certain information about your use of the Services, including your IP address, device type, browser type, and operating system. We also gather information about the actions you take on our platform, such as pages visited, time spent on each page, and interactions with our Services.

2. Use of Information

2.1. Provision of Services: We may use your personal information to provide you with the requested cloud mining services, including processing your mining transactions and managing your account.

2.2. Communication: We may use your personal information to communicate with you about updates, changes, or other information related to the Services. You may opt out of receiving such communications by following the instructions provided in those communications or contacting us directly.

2.3. Improving our Services: We may use the information we collect to analyze and improve the effectiveness of our platform and Services, enhance user experience, and develop new features and functionalities.

2.4. Legal Compliance: We may process your personal information to comply with legal obligations, respond to lawful requests or legal processes, or enforce our Terms and Conditions.

3. Data Sharing and Disclosure

3.1. Third-Party Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our platform and delivering the Services to you. These service providers are obligated to maintain the confidentiality and security of your personal information.

3.2. Business Transfers: In the event of a merger, acquisition, or sale of our business, your personal information may be transferred as part of the transaction. We will ensure that appropriate measures are taken to protect your personal information during any such transfer.

3.3. Legal Requirements: We may disclose your personal information if required by law or in good faith belief that such disclosure is necessary to protect our rights, comply with legal obligations, or respond to lawful requests.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no data transmission over the internet or electronic storage method is completely secure, and we cannot guarantee the absolute security of your information.

5. User Rights and Choices

You have the right to access, correct, update, or delete your personal information. You may exercise your rights by contacting us directly. Furthermore, you can opt out of receiving promotional communications from us by following the instructions provided in those communications.

6. Changes to the Privacy Policy

We may update this Privacy Policy from time to time by posting a revised version on our website. Any changes will be effective immediately upon posting. Your continued use of our Services after the posting of any changes will signify your acceptance of those changes.

7. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at [email protected] or through our website contact form.

Last updated: 7 Nov 2023